FAQ

Is it secure to make credit card transactions on jurikdesignsinc.com?

Our website utilizes cutting-edge, industry-standard security and encryption protocols. This guarantees the safety of your personal data and credit card information, ensuring they remain encrypted and shielded from any unauthorized access at all times. You can have complete peace of mind knowing your information is secure.
Will I have to be home when my order arrives?

In the majority of instances, FedEx will be responsible for delivering your order. Should there be no one present to receive the delivery at the time of the courier's arrival, they will place it at your doorstep. However, if the courier determines that leaving the package would pose a safety risk, they will leave a notice containing additional guidance on how to collect your package (FedEx will keep your package at their closest facility for a maximum of 7 days).
Acceptable imperfections

We excel in crafting premium canvas prints that stand out in terms of quality. Our unique blend of cotton canvas is meticulously crafted to meet the stringent longevity standards set by art galleries and museums. The inherent character of a natural material like cotton canvas means that surface irregularities, such as lumps and bumps, may occur due to the natural variations in the cotton threads composing the canvas. These imperfections are entirely normal and are considered distinctive characteristics of cotton canvas. Similarly, any irregularities you may observe in the print are a deliberate part of the original artwork. They serve as a reflection of the intricate textures and surfaces found in the world of original paintings.
How will I know when there's a sale?

While our sales events are infrequent, you have the option to subscribe to our newsletter, located at the bottom of the page. By doing so, you will receive notifications about upcoming sales and new art pieces. Rest assured, you can unsubscribe at any time, hassle-free.
How can I track the progress of my order shipment?

Our sales team will maintain vigilant oversight of your order and will promptly inform you of any significant updates concerning the delivery. You can anticipate receiving an email containing your tracking number within 10 business days from the moment you placed your order. Should you have any inquiries pertaining to your purchase, please do not hesitate to reach out to us at jurikdesigninc@gmail.com.
What occurs when Canvas Prints are no longer available for purchase?

After they sell out, they won't be accessible for purchase anymore. We offer a highly limited quantity of editions for each painting, each one numbered and signed. I aim to unveil 1-2 new paintings every month. If you'd like to receive notifications when we introduce new paintings, consider subscribing to our email newsletter!
What forms of payment are accepted?

We accept MasterCard, Visa, American Express, and Apple Pay.
How much will I pay for shipping?

We are delighted to provide complimentary shipping for standard-sized canvas prints within Canada and the contiguous United States exclusively. Please note that there may be extra fees associated with the shipping of original paintings and oversized shipments. For further details, please don't hesitate to get in touch with us.
What do I do if my artwork arrives damaged?

Certainly, here's a rewritten version of the steps: **Step 1:** Capture images of both the artwork with damages and the packaging. Send these photos to jurikdesigninc@gmail.com via email. **Step 2:** After receiving the photos depicting the damage, Jurik Designs Inc. will promptly email you a pre-printed Return Label. **Step 3:** Once we've received the damaged product, we will expedite the shipment of an identical replacement product to you.
Can you ship to any address?

Currently, we provide complimentary shipping to locations within Canada and the continental United States (please note that we are unable to ship to P.O. Box addresses). If you require international shipping estimates, kindly reach out. Please be aware that certain exceptions may apply, particularly for original paintings and oversized shipments, which may incur shipping charges.
Do you ship worldwide?

Certainly, here's a revised version of the message: "We're delighted to announce that we now offer worldwide shipping! However, please note that our free shipping service is exclusively available for orders within Canada and the continental United States. For shipping rates to other destinations, kindly reach out to us for a customized quote. Contact Information: Phone: ‭+1 (604) 618-0597‬ Email: jurikdesigninc@gmail.com Please be aware that there might be extra charges associated with the shipping of original paintings and oversized shipments."
How long will it take to receive my order?

In most cases, your order will be delivered by FedEx. You can expect it to ship within 5 to 8 business days from date of purchase.